Times Of India I Bengaluru | Oct 29, 2014, 04.00AM IST
He went to hospital for a cure for piles but ended up with a scalded hip and 47 pins stapled to it. Worse, Rajendra Prasad, a 57-year-old auto driver was allegedly thrown out of the Basavanagudi hospital on Monday. Prasad's distraught family promptly filed a complaint of medical negligence with the Karnataka Medical Council and registered a police plaint against the hospital staff for assaulting his son-in-law.
The hospital, on its part, has filed a counter-complaint, accusing the patient's family of extortion and unpaid bills.
A resident of Srinagar in South Bangalore, Prasad's trauma began on September 9 when he was admitted to the Rangadore Hospital and operated for piles the next day.
Prasad's son-in-law Karthik S told TOI, "After the surgery, my father-in-law was made to sit in a bucket of warm water as a part of treatment. But instead of warm water, a male nurse made him sit in boiling water. At that time, he didn't realize the burning sensation, due to anesthesia. But after some time, he experienced burning sensation and unbearable pain. The skin turned red with big boils. The doctors removed the skin and prescribed medicines for burn injuries."
Jayahsree, Prasad's wife, had to sell off her jewellery to buy medicines for the burns. "To cover up the burn injuries, the hospital did a plastic surgery by grafting skin from his thighs but he is still suffering from the burns," said Karthik.
The family has filed a medical negligence complaint with the Karnataka Medical Council. On October 26, the family filed a complaint of assault against the hospital at Shankarapuram police station.
"The very next day (October 27), the hospital staff threw the discharge summary on my mother-in-law's face and insisted that we shift the patient immediately. It was 10.30 in the night and raining heavily. But my father-in-law was forced out of the hospital," alleged Karthik.
The hospital admitted to the mistake but alleged the family was trying to blackmail and extort money from them. The mistake was committed by a ward boy, the hospital alleged. "He placed the hot water and went to fetch cold water. Before he could get it the patient sat in the hot water and injured his buttock region. He sat in the hot water for 15 minutes but did not realize it as he had anaesthetic area around the buttock because of untreated high diabetes. Three hours later he realized the pain. The ward boy was suspended and his salary for two months was cut," said Dr Rajkumar R, medical director of the hospital.
Plaint and counter plaint
Jayashree Prasad and son-in-law Karthik have lodged a 14-point complaint with Shankarapuram police, alleging that the hospital had first agreed to treat Prasad's burns at their cost. Later it slapped his family with huge bills. On October 25, the family approached the hospital for bills with signatures of authorized persons so that they could mobilize aid from an NGO. But the hospital staff allegedly forced Jayashree and Karthik into the hospital's PRO room and assaulted Karthik. They were released after they raised an alarm.
An FIR under sections 504 (intentional insult with intent to provoke breach of the peace), 341 (punishment for wrongful restraint) and 323 (assault) has been registered.
"There was a conflict between the patient and hospital. Hospital authorities too have filed a counter-complaint stating the patient hasn't paid the bill, which ran up to Rs 2.5 lakh. It said the family is trying to extort Rs 20 lakh from it. The matter is under investigation," said Lokesh Kumar, DCP (south).
We admit there was mistake. We conducted a plastic surgery and took care of the patient. We raised the bill of Rs 2.5 lakh on October 16 and that's when the family started blackmailing us. The couple threatened to commit suicide demanding Rs 20 lakh. We had 10 security persons to guard them to prevent them from doing so. We had to evict them on Monday as all this was coming in the way of treating other patients. We will fight the case legally.
Dr Rajkumar R, medical director, Rangadore Memorial Hospital