Alleging death of his wife due to negligence by the assistant civil surgeon in causing delay in the delivery, Karuppiah filed a complaint before the Consumer Disputes Redressal Forum, Virudhunagar seeking compensation of Rs 2 lakh. The case dates back to August 6, 1999 when V Karuppiah admitted his wife Thangam to a government hospital at Rajapalayam in Virudhunagar district of Tamil Nadu for her third delivery. On August 9, he was informed that caesarean delivery of Thangam would be conducted at 10 am. The assistant civil surgeon Dr S Alagusundarammal instead of attending to Thangam attended another delivery following which Thangam was taken to the operation theatre at 11.25 am where she gave birth to a female child. However, she died within half an hour of the delivery. Dismissing Dr Alagusundarammal’s petition on grounds of lack of merit as well as huge delay, the NCDRC directed the doctor to pay Karuppiah Rs 50,000 along with 9 per cent interest from the complaint date and imposed further punitive costs of Rs 50,000.