Panchkula Alchemist Hospital did not adhere to NABH standards

10 September, 2016

A five-member committee of doctors constituted by the Haryana Director General Health Services found a Panchkula-based private hospital guilty of “negligent in providing proper care to the patients” and highlighted that it has “failed to adhere to therewith prescribed standards laid by the National Accreditation Board for Hospitals and Healthcare Providers (NABH)”.

The inquiry was conducted following a complaint lodged by advocate Neeraj Chaudhary, a resident of Sector 12, Panchkula, on May 26 alleging that there was medical negligence and violation of guidelines of NABH by Alchemist Hospital, Sector 21, which led to his mother’s death.

His mother, Purshotma Chaudhary (76), was admitted to the hospital on December 10, 2015, with breath and weakness problems. She was kept in the Medical Intensive Care Unit (MICU) for a day, but her condition deteriorated and she allegedly suffered hospital acquired infections, including Klebseilla Pneumonia.

The family members complained that she got bed sores, but the family was not informed until it reached Stage 4. The aggravation of bed sores culminated into septicemia, which led to her death on January 24. The total medical bill was Rs 22 lakh.

In its report, the committee stated that: “Staff nurses noticed non intact skin on December 15, 2015, and addressing is also mentioned but there is no record of information given to the relatives.

As per record patient’s attendant was informed on December 23, 2015 about the bed sore.”

It further concluded that: “The hospital was negligent in providing proper care to the patients and failed to adhere to the prescribed standards laid by NABH.”

“We got the inquiry done and found that there was some negligence on their part, as patient got bed sores. The NABH standards were not followed,” said Dr Kamla Singh, Director General Health Services, Haryana.

Dr Vinay Verma, CEO, Alchemist Hospital, said: “The NABH team had already inspected the hospital two months ago and had found no deficiencies. The hospital had NABH accreditation till 2017, which means we follow their stringent standards. How can a third party conclude that we do not follow the standards?” he said.

However, complainant Chaudhary said: “I will write a complaint to NABH for withdrawal of their accreditation and also file a complaint with the president, Medical Council of Haryana, to initiate appropriate disciplinary action against the erring doctors.”